FAQs

1. Orders & Shipping

• How long does shipping take? → US: 7-10 business days, Caribbean: 5–10 days, International: 7–14 days.

• Do you ship internationally? → Yes, worldwide. Customs fees may apply.

• How can I track my order? → You’ll receive a tracking number by email once shipped.

  2. Returns & Exchanges

  • What is your return policy? → Items can be returned within 15 days if unworn and in original packaging.

  • Do I pay for return shipping? → Customers cover return shipping.

  • How do I start a return? → Contact us via the Contact page with your order number.

    3. Sizing & Fit

    • How do I know my size? → Use our downloadable size chart on each product page.

    4. Payments

    • What payment methods do you accept? →Paypal, Visa, Mastercard, American Express, Discover, JCB, Dinners Club, Visa Electron and Maestro. Also, Apple pay, Stripe and Shop.

    • Is my payment secure? → Yes, all transactions are encrypted and secure.

      5. Product Care

      • To maintain the quality and fit of your shapewear, we recommend washing it gently in cold water using a mild detergent, avoiding bleach or fabric softeners that can damage the fibers. After washing, lay flat or hang to air dry — never tumble dry, iron, or dry clean, as heat can affect the elasticity. Store your shapewear in a cool, dry place away from direct sunlight to preserve its shape, color, and performance over time.