FAQs

1. Orders & Shipping

• How long does shipping take? → US: 7-10 business days, Caribbean: 5–10 days, International: 7–14 days.

• Do you ship internationally? → Yes, worldwide. Customs fees may apply.

• How can I track my order? → You’ll receive a tracking number by email once shipped.

  2. Returns & Exchanges

  • What is your return policy? → Items can be returned within 15 days if unworn and in original packaging.

  • Do I pay for return shipping? → Customers cover return shipping.

  • How do I start a return? → Contact us via the Contact page with your order number.

    3. Sizing & Fit

    • How do I know my size? → Use our downloadable size chart on each product page.

    4. Payments

    • What payment methods do you accept? →Paypal, Visa, Mastercard, American Express, Discover, JCB, Dinners Club, Visa Electron and Maestro. Also, Apple pay, Stripe and Shop.

    • Is my payment secure? → Yes, all transactions are encrypted and secure.

      5. Product Care

      • To keep your glasses in their best condition, clean them regularly with a microfiber cloth and store them in a protective case when not in use.”